You can contact us to help you with your licence activation, installation or for any issues you are facing.
The best and easiest way to help you is via Anydesk.
During the Anydesk Session you have to be online and monitoring your computer.
No support via TeamViewer is given to unattended devices.
Computer - Processor:
Windows OS: 1.6 gigahertz (GHz) or faster, 2-core.
macOS: Intel processor.
Windows OS: 4 GB RAM(64-bit), 2 GB RAM (32-bit).
macOS: 4 GB RAM
Windows OS: 4 GB of available disk space.
macOS: 10 GB of available disk space, HFS+ hard disk format (also known as Mac OS Extended) or APFS.
*Updates may require additional storage over time.
Windows OS: 1280 x 768 screen resolution.
macOS: 1280 x 800 screen resolution.
Windows OS: Graphics hardware acceleration requires DirectX 9 or later, with WDDM 2.0 or higher for Windows 10 (or WDDM 1.3 or higher for Windows 10 Fall Creators Update).
macOS: No graphics requirements.
Windows OS: Windows 10, Windows 8.1, Windows 7 Service Pack 1*, Windows Server 2019, Windows Server 2016, Windows Server 2012 R2, Windows Server 2012, or Windows Server 2008 R2.
macOS: One of the three most recent versions of macOS. When a new major versions of macOS is released, the macOS and the previous two versions.
*For the best experience, use the most current build of any operating system specified above. Product functionality and feature availability may vary on older systems (Search lifecycle Policy).
The current version of Microsoft Edge, Internet Explorer, Safari, Chrome, or Firefox. Get more details.
Windows OS: some features may require .NET 3.5 or 4.6 and higher to also be installed.
Internet functionality: requires an internet connection. Fees may apply.
A touch-enabled device is required to use any multi-touch functionality, but all features and functionality are always available by using a keyboard, mouse, or other standard- or accessible-input device. Note that touch features are optimized for use with Windows 10 or Windows 8.1.
Product functionality and graphics may vary based on your system configuration. Some features may require additional or advanced hardware or server connectivity.
A Microsoft or organizational account is required for licensing and access to services.
Skype requires a standard laptop camera or USB 2.0 video camera, a microphone, and an audio-output device in order to utilize its full range of calling features.